LABOUR OUTSOURCING ARRANGEMENTS IN NIGERIA: UNDERSTANDING THE LIABILITIES OF LABOUR CONTRACTORS AND END USERS OVER CONTRACT STAFF

LABOUR OUTSOURCING AND CONTRACT STAFFING IN NIGERIA


The National Industrial Court of Nigeria (“NICN”), by applying the same principle, reached opposing decisions in two similar matters relating to labour outsourcing and contract staffing arrangements in Nigeria. The court held, in the first decision (a 2019 decision), that the labour contractor was the ONLY employer of the contract staff, and as such, the ONLY party that would be held liable for breaches of employment terms against the contract staff. In the second decision (a 2022 decision), however, the court held that both the labour contractor and the end user would be jointly or severally liable to the contract staff over breaches of employment terms.

The question is: how did the court arrive at the opposing decisions in two labour outsourcing arrangements while applying the same principle?

 

A Short Background: Privity of Contract Doctrine

There is a general rule that only parties to a contract can be entitled to rights and liabilities arising from the contract.[1] This is a common law doctrine known as privity of contract. The implication of this doctrine is that only parties to a contract can sue or be sued on the contract. A stranger can neither sue nor be sued on the contract even if the contract is made for the benefit of such a stranger.[2]

Applying this doctrine, a typical labour outsourcing arrangement would have two contracts: (1) an employment contract between an employment agency (“labour contractor”) and the employee (“contract staff”) who would be seconded to another employer; (2) a labour supply contract between the labour contractor and their client (“end user”) to whom the contract staff provides services. As a result, an action for enforcement of contractual agreements in such an arrangement would only occur between the labour contractor and the contract staff, or between the labour contractor and the end user; not between the end user and the contract staff.

There is a problem. Let me explain.

Imagine People Management Limited (“PML”), a labour outsourcing company, recruited Bala Badmus as a note counter. PML thereafter seconded Bala to work for Propel Bank PLC (“Propel”) in the same capacity as a note counter. After working for 8 years, PML wrongfully terminated Bala employment, and without giving him his terminal benefits totalling the sum of N10,000,000.00 (Ten Million Naira). Bala instituted an action at the NICN against PML and Propel for wrongful termination and for payment of his terminal benefits.

Propel challenged the jurisdiction of the Court on the basis that there was no employment relationship between it and Bala, as the employment contract was between Bala and PML. In the meantime, PML had disappeared or became insolvent. This means that even if Bala gets a judgment against PML alone, it would be difficult for him to enforce the judgment against PML. Does that mean Bala would suffer injury without a remedy?

 

Introducing the International Labour Organisation

The International Labour Organisation (“ILO”) is the United Nations (“UN”) agency for the world of work.[3] The ILO was created in 1919 as part of the Treaty of Versailles that ended World War I to ensure social justice for people through work.[4] It became a specialised agency of the newly formed UN after World War II, engaging in promoting the protection of workers through the adoption of a wide range of instruments and policies that aim to ensure that workers, irrespective of their employment status, can work in conditions of freedom, equity, security, and human dignity. The ILO currently has a membership of 187 countries, which include Nigeria.[5]

How does ILO come into this discussion? Please hold on a second.

 

The NICN and the 1999 Constitution of the Federal Republic of Nigeria

An amendment to the Constitution of the Federal Republic of Nigeria (Third Alteration) Act 2010 (“Constitution”), established the National Industrial Court of Nigeria as a superior court of record, to resolve disputes between employers and employees, workers and workers, trade unions and workers, and trade unions and trade unions. To effectively carry out its responsibilities of resolving labour disputes, the Constitution empowers the NICN to rely on international best practices and international labour conventions, treaties, or protocols.[6]

This is where ILO comes in; the Organisation sets international best practices and standards for labour matters.

 

ILO Report V: The Scope of the Employment Relationship[7]

The ILO Report title, “The Scope of the Employment Relationship” is the most important international instrument that sets the international best practices on labour outsourcing arrangements for member States to follow. There are no legislations in Nigeria that set out the obligations and liabilities of respective parties in such arrangements. The NICN, by relying on the provisions of the ILO Report, appears to have made significant changes to the law governing labour outsourcing arrangements in Nigeria.

The ILO, by critically examining the scope of employment relationship in labour outsourcing arrangements, introduces principles such as “disguised and objectively ambiguous employment relationship” and “triangular employment”. An understanding of these principles is important to the development of this discussion.

Please note that the ILO does not brand labour outsourcing arrangements as unlawful or unfair labour practices. All the ILO enjoins is that the respective laws of members States on the issue should be respected and applied.[8]

 

Disguised and Objectively Ambiguous Employment Relationship

The Report describes a disguised employment relationship as “one which is lent an appearance that is different from the underlying reality, with the intention of nullifying or attenuating the protection afforded by the law. It is thus an attempt to conceal or distort the employment relationship, either by cloaking it in another legal guise or by giving it another form in which the worker enjoys less protection. Disguised employment relationships may also involve masking the identity of the employer, when the person designated as an employer is an intermediary, with the intention of releasing the real employer from any involvement in the employment relationship and above all from any responsibility to the workers.”[9]

What this means is that some employers employ the services of an intermediary in employing workers for their businesses, to mask the employers’ identity as the true employers of the employees. This way, such employers would be able to release themselves from certain legal responsibilities attached to the employment relationships, including statutory employment obligations such as employee’s compensation, health insurance, severance packages, and pension.

 

Triangular Employment Relationship

A typical employment relationship involves two parties; the employer and the employee; and the employment relationship is governed by a contract of employment. There are, however, more complex situations in which one or more third parties are involved, in what might be termed a “triangular” employment relationship.[10] Such situations can be beneficial to all those concerned, but in certain circumstances, they can result in a lack of protection for workers. For the employee, three key questions arise: Who is my employer? What are my rights? Who is responsible for ensuring them?[11]

A triangular employment relationship can occur under various arrangements. A typical example is the labour outsourcing arrangement. The Report, in essence, contemplates that all employment relationships where the employees work for a third party, to whom their direct employer provides labour, as triangular employment relationships. The labour contractor can be an independent third party engaged for the sole purpose of providing labour or a subsidiary of the end user.

In answering the question of who would be responsible for the worker’s rights, the Report states that, “Depending on the circumstances and national law, the employer (or provider) and the user bear joint and several liability, so that the worker can claim against both or either of them without distinction. In other circumstances, the user bears subsidiary liability, in the sense that a claim may only be brought against the user in the event of non-compliance by the provider.”[12]

 

The Principle of the Primacy of Fact

The ILO therefore states, flowing form the above principles explained, that the determination of the existence of an employment relationship should be guided by the principle of the primacy of fact, and not by the name parties have given the contract. The ILO states as follows:

“The determination of the existence of an employment relationship should be guided by the facts of what was actually agreed and performed by the parties, and not by the name they have given the contract. That is why the existence of an employment relationship depends on certain objective conditions being met (the form in which the worker and the employer have established their respective positions, rights and obligations, and the actual services to be provided), and not on how either or both of the parties describe the relationship. This is known in law as the principle of the primacy of fact, which is explicitly enshrined in some national legal systems. This principle might also be applied by judges in the absence of an express rule.

“Some legal systems rely on certain indicators, evidence or factors to determine whether or not there is an employment relationship. These include compliance with the employer’s instructions, being at the employer’s disposal, socio-economic inequality between the parties and the worker’s economic dependency. In common law countries, judges base their rulings on certain tests developed by case law, for example the tests of control, integration in the enterprise, economic reality (who bears the financial risk?) and mutuality of obligation. In all systems, the judge must normally decide on the basis of the facts, irrespective of how the parties construe or describe a given contractual relationship.”[13]

The primacy of fact principle, in other words, posits that the court must give preference to the facts of the case over the contractual agreements between the parties. The court therefore relies on certain indicators, evidence, and factors to determine whether or not there is an employment relationship between the end user and the contract staff.

Controlling or supervisory factor is one of the major determinants in picking employment relations from independent contracts.[14] That is, regardless of the contractual agreements, who controls the contract staff, as to the manner and time of the work? Who actually pays the contract staff wages or salaries? Who supervises or provides equipment to the contract staff? Who provides accommodation and secretary for the employee?[15]

 

The NICN Decided Cases

In 2019, the NICN in the case of COLLINS U. OKEKE & ANOR. V. DELONG MEDICAL SERVICES LIMITED & ANOR.,[16] where the 1st Defendant employed and seconded the deceased to the 2nd Defendant, held that the 2nd Defendant was not a co-employer of the deceased, based on the principle of primacy of facts. The Court held the 1st Defendant as the only employer of the deceased and would be solely liable for breach of employment terms against the deceased. The Court specifically held as follows:

“The determination of the existence of an employment relationship should be guided by the facts of what was actually agreed and performed by the parties, and not by the name they have given the contract. That is why the existence of an employment relationship depends on certain objective conditions being met (the form in which the worker and the employer have established their respective positions, rights and obligations, and the actual services to be provided), and not on how either or both of the parties, describe the relationship. This is known in law as the principle of the primacy of facts, which is explicitly enshrined in some national systems. This principle might also be applied by judges in the absence of an express rule.

“The ILO concluded by advising that the judge must normally decide on the basis of the facts, irrespective of how the parties construe or describe a given contractual relationship. See generally The Scope of the Employment Relationship at page 23. It is the law that he who asserts must prove. See Sections 131 (1) & (2) and 132 of the Evidence Act 2011, Calabar Co-operative Ltd V Ekpo [2008] 1-2 SC 229 at 255.  Applying the principle of the primacy of facts, CW under cross-examination admitted that the deceased was in the employment of the 1st defendant until she passed away. The evidence of DW2 is that the deceased worked in the premises of the 2nd defendant, but was not a direct employee of the 2nd defendant having been brought in by the 1st defendant. There is no evidence the deceased had a contract of employment with the 2nd defendant. There is also no evidence that the 2nd defendant assigned a supervisor for the deceased who instructed her on a daily basis as alleged by CW. The supervisor was not called to testify. There is also no evidence that the 2nd defendant evaluated the performance of the deceased, or that the 1st defendant paid the deceased’s salary on behalf of the 2nd defendant and got reimbursed. There is no evidence of the 2nd defendant’s approved time sheets, or of control and management of the deceased by the 2nd defendant.

“In appropriate cases, the courts have upheld the fact of co-employer status between two employers in relation to an employee. See Engr Josiah Wukari Wasa V Seaforce Shipping Company Ltd & 3 Ors (unreported) Suit No: NICN/LA/05/2014. Judgement delivered September 20, 2019, Onumalobi v NNPC and Warri Reëning and Petrochemical Company [2004] 1 NLLR (Pt 2) 304. I find no evidence of a co-employer status between the 1st and 2nd defendant in relation to the deceased. See Ayodeji Oyewole Oyedokun V Chevron Nigeria Limited & Anor (unreported) Suit No: NICN/LA/388/2013 judgement delivered on January 8, 2019. I hold that the 1st defendant only was the employer of the deceased. Consequently, the suit against the 2nd defendant is hereby dismissed. Costs of N100,000.00 awarded the 2nd defendant.”

Later this year 2022, The NICN found a case for a triangular employment relationship in NORBERT CHUKWUEMEKA NWORAH V. ZENITH SECURITIES LTD. & 3 ORS.[17] by also applying the international best practices laid down by the ILO. The 1st Defendant, Zenith Securities Ltd., employed the Claimant and transferred the Claimant's services to the 2nd and 3rd defendants, Zenith Bank PLC and PeoplePlus Management Services Ltd, respectively. In determining who would be responsible for the breach of terms of employment, the Court, by examining the fact of the case, held that the three defendants were co-employers of the Claimant, and were jointly and severally responsible for any breach of the terms of employment. The Court specifically held as follows:

“Issue 1 deals with, who actually is the claimant’s employer amongst the 1st, 2nd and 3rd defendants. I am of the view that, the three defendants are the claimant’s employer and are, jointly and severally responsible for any breach of the terms of employment or, torts committed against him because, the basic incidence of employment is the controlling or supervisory factor in employment relations.  That is one of the major determinants in picking out employment relations from independent contractors – see Adewunmi v. Plastex Nigeria Limited (1986) LPELR-164 (SC) 41, C-F. All evidence points to the fact that, the 3rd defendant provided the place of work and, exercised immediate and direct work-control over the claimant, as to how he does his work, while the 1st defendant issued the claimant’s letter of appointment and transferred his services to the 2nd and 3rd   defendants at different times and, the 2nd defendant was responsible for his on-job medical treatments – see Exhibits C1-C7, which in this capacity, described him as her employee.

“I have never seen where a non-employer would be responsible for treatment of an employee of another independent and separate company as her staff! It is thus clear that, the 1st-3rd defendant all exercised controls on different aspects of the claimant’s employment. It is also clear from the above that, the 1st-3rd defendants are related in a way that makes them principal and dependent subsidiary companies, otherwise, it would not have been possible to transfer the claimant from one to the other while another is responsible for his medicals. They cannot therefore resile from their conducts which made the claimant to believe that they were all together his joint employers – see AG Bendel State v. AGF (1981) LPELR-605 (SC) 149, C-F and Nsirim v. Nsirim (2002) LPELR-8060 (SC) 20, A-C. And there is no evidence that, the claimant’s consent was sought and obtained before the transfer or that, he applied for job in the 3rd defendant or that, he negotiated with the 2nd defendant for his medicals. So, the trio must be bound by their conducts, which the claimant took in good faith to alter his position to his detriment.

“It would appear that, the one responsible for the medicals [2nd defendant] is the parent [principal] company, while the 1st and 3rd are mere dependent subsidiaries liable to her control otherwise; it would not have been responsible for the medicals of the staff of the 3rd. As for the 1st defendant, the name, without more, is a proof of its being subsidiary of the 2nd defendant. Since the three are all responsible for the control of the claimant on the job and, it is clear that the claimant was not an independent contractor, it follows that; they all have privity of contract with the claimant, irrespective of who issued the appointment and terminal letters. I so find and hold. This much is confirmed by paragraph 2 of the Letter of Employment (Exhibit C7), which says the claimant could be deployed to any of the sister companies: meaning, the 1st and 3rd defendants. Paragraph 4 of the same letter goes further to say, the claimant was employed to execute the 1st defendant’s contract with Zenith Bank (the 2nd defendant). These paragraphs proved to the hilt that, the three defendants (1st-3rd defendants) are one and the same and, are the joint employers of the claimant. I further so find and hold.

“I am even of the view that, this is a classical triangular employment problem. And on this, the ILO looks at the actual practice of the employment relationship and not the strict contract documents and, holds all involved as co-employers of the victim-employees, in appropriate circumstances – see Chibuzor Ofoha, “Patrelipartners Legal Practitioners: Triangular Employment Relationships”, at https://www.patrelipartners.com [June 26, 22], where the erudite author summarised the ILO standards and the NICN decisions on point. Besides, this case seems to partly dovetail into torts and contract and, might not be entirely dependent on contract until the proof offered is examined on its merit. Torts and Employees Compensations Act [ECA] might govern the issues of occupational hazards. Though, I observed the claimant had referred to the Workmen Compensation Act [WCA], but the cause of action herein arose in 2019 – see Exhibits C5, C6, C11, C16 & C17 – meaning, the ECA, which took effect in 2010 and repealed the WCA, is the applicable statute. Under torts, principals and agents are suable jointly and severally – see Ifeanyichukwu (Osondu) Company Ltd v. Soleh Boneh (Nigeria) Ltd & Anor (2000) LPELR-1432 (SC) 12-14, F; 24-26, A-E, and the ECA. So, the three defendants and the 4th defendants are suable jointly and severally. Which law is applicable between contract and torts depends on the facts proved at trial and, I am yet to get to that. Taking a cue from S. 254C-(1)(f) of the 1999 Constitution [as altered], which enjoins this Court to do away with all manifestations of unfair labour practices and, to enthrone international best practices, it is clear that, to accede to the request of the defendants herein is, to enthrone the worst form of unfair labour practice.

“The fairness of the situation is to resolve any ambiguity in the employment relations in issue, for which the claimant is not responsible but for which the defendants are solely responsible, in the claimant’s favour and against the defendants. The defendants are therefore by this virtue fully responsible for liability arising from the complexities of the employment relations herein, as it is neither the duty of the claimant nor that of the Court to resolve it. If the claimant wins the case, the defendants, who alone know the arrangements between them would sort out, who amongst them, must be responsible for compliance with the Court’s judgment and, where they failed to do so, the judgment would simply be enforced against any or all of them. That is the justice and fairness of the case in virtue of S. 254C-(1)(f) of the 1999 Constitution [as altered]. Hence, issue 1 is resolved in favour of the claimant and against the defendant.”

 

In answering the question raised in the introductory imaginary scenario of Bala Badmans, Bala would be able to sue Propel Bank PLC for wrongful termination and payment of his terminal benefits, if the court by applying the primacy of fact principle found a case for triangular employment relationship in the labour outsourcing arrangement.

It must be noted further that the findings of the court for a triangular or co-employer relationship do not remove or shift the burden of proof from the employees. The onus remains on the employees to prove their assertions of their terminations being wrongful by showing/providing evidence before the court for the wrongful terminations. The burden of proof is also on employees when they claim damages in employment matters.

 

Conclusion

The NICN relies on the principle of primacy of fact in determining the existence of employment relationships and liabilities of parties in labour outsourcing arrangements, as discussed above. The principle tends to remain the applicable law in such arrangements, pending the review of the NICN decisions by the appellate court, or through statutory enactment on the subject matter. It is advisable therefore, for entities that engage in labour outsourcing and contract staffing arrangements to consult labour law expert for proper legal guidance on such arrangements.

[1] See ALI & ANOR. V. MARADI (2018) LPELR-49383 (CA)

[2] See BASINCO MOTORS LTD v. WOERMANN-LINE & ANOR (2009) LPELR-756 (SC)

[3] https://www.ilo.org/global/about-the-ilo/lang--en/index.htm “About the ILO.” Accessed on July 18, 2022.

[4] Ibid.

[5] https://www.ilo.org/dyn/normlex/en/f?p=NORMLEXPUB:11003:0::NO::: “Country Profile.” Accessed on July 18, 2022.

[6] See S. 254C (2) of the 1999 Constitution of the Federal Republic of Nigeria, as amended.

[7] (2003) ILO Office:  Geneva

[8] See Petroleum  and  Natural  Gas  Senior  Staff  Association  of  Nigeria  (PENGASSAN)  v. Mobil Producing Nigeria Unlimited [2013] 32 NLLR (Pt. 92) 243 NIC

[9] See generally the ILO Report titled, “The Scope of the Employment Relationship” (ILO Office:  Geneva), 2003 at pages 24-25

[10] Ibid. at page 37

[11] Ibid.

[12] Ibid. at page 49.

[13] See generally the ILO Report titled, “The Scope of the Employment Relationship” (ILO Office:  Geneva), 2003 at pages 23.

[14] See NORBERT CHUKWUEMEKA NWORAH V. ZENITH SECURITIES LTD. & 3 ORS Suit No: NICN/EN/48/2019 (NICN Enugu) Judgment delivered on June 29, 2022.

[15] See SHENA SECURITY CO. LTD. V. AFROPAK (NIG) LTD. [2008] 4 & 5 SC (part II) 117, where the Supreme Court of Nigeria subtly applied the principle of primacy of fact, including stating certain indicators to look for.

[16] Suit No: NICN/LA/697/2016 Judgment delivered on October 31, 2019.

[17] Suit No: NICN/EN/48/2019 (NICN Enugu) Judgment delivered on June 29, 2022.